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Frequently Asked Questions
How can I contact customer support?
You can reach our customer support team by emailing us at support@kittenpaw.store or using the contact form on our website. We aim to respond within 24 hours to assist you with any inquiries.
What are your customer service hours?
Our customer service team is available Monday through Friday from 9 AM to 5 PM EST. We are closed on weekends and holidays, but you can still send us an email, and we will get back to you as soon as possible during business hours.
Do you offer live chat support?
Yes, we provide live chat support during our customer service hours for immediate assistance.
How can I track my order?
You can track your order by logging into your account on our website. Once logged in, navigate to the ‘Orders’ section, where you will find tracking information for your recent purchases.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact our customer support team within 48 hours of delivery. Provide your order number and a description of the damage, and we will assist you with a replacement or refund as per our return policy.
Get in Touch with Us
At KittenPaw.Store, we value your feedback and are here to assist you with any inquiries. Whether you have questions about our products, need help with your order, or want to share your pet stories, our friendly team is ready to help. We believe in creating a community of pet lovers, and your input is essential to us!
Contact Highlights
- Reach out via our contact form for quick assistance with your queries.
- Connect with us on social media for updates, tips, and fun pet content.
- Explore our FAQ section for immediate answers to common questions.
Our customer support team is dedicated to providing you with the best service possible. You can reach us through email or phone, and we aim to respond promptly to all inquiries. We also encourage you to check our website for helpful resources and guides that can enhance your shopping experience. Your satisfaction is our priority, and we are committed to making your experience with KittenPaw.Store enjoyable and seamless.
Thank you for being a part of our pet-loving community! We appreciate your support and look forward to hearing from you. Remember, whether you have a question or just want to share a cute pet photo, we are all ears!